Contact Us

Phone
863-946-6200 Member Services (Monday – Thursday 7 AM – 6 PM) & Emergency Services 24/7

844-201-7203 Telephone Payment System (toll free – 24 hours a day)

Moore Haven
26733 US Hwy 27
P.O. Box 519
Moore Haven, FL 33471
Office Hours: Monday-Thursday 7 AM – 6 PM

Lake Placid
214 SR 70 West
Lake Placid, FL 33852
Office Hours: Monday-Thursday 7 AM – 6 PM

Okeechobee – CLOSED
Drop box payments accepted until November 30

808 N. Parrott Ave
Okeechobee, FL 34972

Contact Information

When reporting an outage or corresponding with GEC concerning your individual account, please call our office at 863-946-6200.
Please do not report outages through this contact form.

Our security measures, at this time, for divulging information or making changes to your personal account currently prohibit the use of e-mail correspondence. Examples of the type of requests we are unable to provide by e-mail are:

  • Connection or re-connection of service
  • Disconnection of service
  • Changes in the name(s) on the account
  • Capital credits information
  • Detailed Billing information

Contact Us

  • Please include the location number from your bill.
  • Please include as much information regarding your inquiry as possible, including a detailed description of the problem.