Contact Us
Phone
863-946-6200 Member Services (Monday – Thursday 7 AM – 6 PM) & Emergency Services 24/7
844-201-7203 Telephone Payment System (toll free – 24 hours a day)
Moore Haven
26733 US Hwy 27
P.O. Box 519
Moore Haven, FL 33471
Office Hours: Monday-Thursday 7 AM – 6 PM
26733 US Hwy 27
P.O. Box 519
Moore Haven, FL 33471
Office Hours: Monday-Thursday 7 AM – 6 PM
Lake Placid
214 SR 70 West
Lake Placid, FL 33852
Office Hours: Monday-Thursday 7 AM – 6 PM
214 SR 70 West
Lake Placid, FL 33852
Office Hours: Monday-Thursday 7 AM – 6 PM
Contact Information
To report an outage or discuss detailed account information, please call our office at 863-946-6200.
Our security measures for divulging information or making changes to your personal account currently prohibit the use of e-mail correspondence. Examples of the type of requests we are unable to provide by e-mail are:
- Connection or re-connection of service
- Disconnection of service
- Changes in the name(s) on the account
- Detailed account information
Please do not report outages through this contact form.
Form submissions are received by our Member Services Department Monday – Thursday from 7 a.m. – 6 p.m., excluding holidays.