Contact Us

Phone
855-940-3810      24/7 Pay-by-phone and outage reporting. Member Service Department hours are Monday – Thursday 7 AM – 6 PM.

Contact Information

To report an outage or discuss detailed account information, please call our office at 855-940-3810.

Our security measures for divulging information or making changes to your personal account currently prohibit the use of email correspondence. Examples of the type of requests we are unable to provide by email are:

• Connection or re-connection of service
• Disconnection of service
• Changes in the name(s) on the account
• Detailed account information

Please do not report outages or internet service inquiries through this contact form.

For questions about Conexon Connect service, please call 844-542-6663 or email info@conexonconnect.com.

Form submissions are received by our Member Services Department Monday – Thursday from 7 a.m. – 6 p.m., excluding holidays.