Get in Touch

Phone
863-946-6200 Member Services (Monday – Thursday 7 AM – 6 PM) & Emergency Services 24/7

844-201-7203 Telephone Payment System (toll free – 24 hours a day)

Moore Haven
26733 US Hwy 27
P.O. Box 519
Moore Haven, FL 33471
Office Hours: Monday-Thursday 7 AM – 6 PM

Lake Placid
214 SR 70 West
Lake Placid, FL 33852
Office Hours: Monday-Thursday 7 AM – 6 PM

Okeechobee
808 N. Parrott Ave
Okeechobee, FL 34972
Office Hours: Monday & Wednesday 7 AM – 6 PM (Closed 1 – 2 PM for lunch)

Contact Information

When corresponding with GEC concerning your individual account, please call our office at 863-946-6200.

Our security measures, at this time, for divulging information or making changes to your personal account currently prohibit the use of e-mail correspondence. Examples of the type of requests we are unable to provide by e-mail are:

  • Connection or re-connection of service
  • Disconnection of service
  • Changes in the name(s) on the account
  • Capital credits information
  • Detailed Billing information

Contact Us

  • Please include the location number from your bill.
  • Please include as much information regarding your inquiry as possible, including a detailed description of the problem.