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Glades Electric Cooperative Frequently Asked Questions Digital Meters

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October 8, 2016
How will I know if my meter has been changed?

The co-op employee or contractor will leave a door hanger on your front door to let you know they have [...]

October 8, 2016
Will the new meter notify the co-op when the power goes out?

The meters will be able to record outages allowing the cooperative to verify whether the outage is either on the [...]

October 8, 2016
Can the cooperative disconnect electric service using the new meters?

Yes, meters can have remote disconnect capabilities. [...]

October 8, 2016
How secure will the new meters be?

The meter display is visible for members to be able to check their consumption. All other information and data stored [...]

October 8, 2016
Will the co-op continue to do service inspections?

Routine inspections of all meters and services will continue in order to look for safety hazards, theft or other problems. [...]

October 8, 2016
How will the co-op read the meters?

The cooperative’s computer will communicate with the meter via the power lines. A request is sent to the meter and, [...]

October 8, 2016
Once co-op employees no longer need to read the meter, can obstacles be constructed that may make the meter inaccessible?

No. Reasonable access to equipment still must be maintained. This allows for cooperative personnel to either read or maintain the [...]

October 8, 2016
What day of the month will the meters be read?

All of the co-op’s new meters can be read at a variety of times to obtain a history of account [...]

October 8, 2016
What information does the new meter record?

The new meter records an electronic kWh reading, the date and time of energy usage. With the new AMI meters, [...]

October 8, 2016
Will meter readers ever need to come to read the meter manually again once the new meter is in place?

Probably not. Meter specialists will no longer regularly need to spend valuable time traveling to every meter for a monthly [...]

October 8, 2016
What if my bill reports more kWh usage than normal or I think my meter is not working correctly?

Contact your nearest co-op office right away to discuss your billing concerns. Electronic meters are more accurate than analog or [...]

October 8, 2016
Will I keep the same rate after the conversion?

Yes, members will continue to stay on the same rate class as they have in the past. There will be [...]

October 8, 2016
What’s the difference between the new meters and the old meters?

The new meters are digital electronic devices while the old meters were an electro-mechanical device or a radio read AMR [...]

October 8, 2016
Do members have a choice in getting a new meter?

No. New meters will be installed on all accounts. The cooperative is embarking on a system-wide program that will change [...]

October 8, 2016
Who will be changing out the meters?

Glades Electric employees [...]

October 8, 2016
How much is this going to cost?

There will be no additional costs to the member to install the new system. There is no rate increase anticipated [...]

October 8, 2016
Why are we changing to the automated meters?

The meter upgrade provides GEC members with numerous benefits.  The new meters will help us Save money by eliminating the [...]

October 8, 2016
How does my new automated meter work?

With this new meter GEC can read the meter remotely from our central office. Information from the meter is transmitted [...]

October 8, 2016
Will I lose electrical service during the installation?

Yes, for a few minutes.  You will need to reset electronic clocks and other devices. [...]

October 8, 2016
When will my meter be installed?

Meter will be installed beginning at the first of 2014.  This could be a 2-year process. [...]

Contact

863-946-6200

24-Hour Outage Reporting

Monday—Thursday 7 a.m.—6 p.m. for Member Services

Locations

Moore Haven

26733 US Hwy 27
P.O. Box 519
Moore Haven, FL 33471

Lake Placid

214 SR 70 West
Lake Placid, FL 33852

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  • Account & Billing
    • Online Account & Payment Access
    • Payment & Billing Options
    • SmartHub
    • Special Billing Programs
    • Start New Service
    • Understanding Your GEC Bill
  • Member Services
    • Member Forms & Information
    • Outage Center
    • Outdoor Lighting
    • Surge Protection
    • Energy Efficiency
    • Considering Solar?
    • Electric Vehicles
    • Capital Credits
    • Important Information for Commercial & Agriculture Members
    • Florida Rural Electric Credit Union
  • Community
    • Operation Round Up and Round Up Plus
    • Student Programs & Information
    • Concern for Community
    • Grassroots Advocacy
  • Safety
    • Electrical Safety
    • Generator Safety Tips
    • Lightning Safety Information
    • Tree Trimming & Vegetation
    • Hurricane Preparedness
  • About Us
    • Our Story
    • Board of Trustees
    • Executive Staff
    • News & Hot Topics
    • Career Opportunities
    • The 7 Cooperative Principles
    • Contact Us
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